Delete account

In the app

1. Open Settings and select Delete account. If you have not joined a workspace, use Delete account on the screen after sign-in.
2. Sync pending records first. If you are the only finance administrator, transfer responsibility to another active administrator.
3. Review the deletion notice and complete the identity confirmation requested by the app.

If you cannot access the app

Email privacy@6ops.com from the address linked to your account and request account deletion. We verify account ownership before processing your request. Do not send your password.

What is deleted?

Your sign-in account, private assistant conversations and server files not linked to shared financial records are deleted. Completing deletion in the app clears your session and personal local records on that device.

What is retained?

Shared company transactions, audit history and linked documents are retained to preserve the integrity of company records. Your displayed profile name becomes Deleted user. Text in historical documents is not automatically rewritten. You may request separate deletion or correction, subject to the company’s record-keeping obligations.

Backup copies may remain during the backup cycle and are not restored to the active app. Older file versions enter cleanup after 14 days, with a further 14-day recovery period where applicable. Database backups are retained for 7 days in test and 14 days in production. Final deletion follows the provider’s cleanup cycle.